FWD recruits digital exec from major bank

May 23 2019 by Andrew Tjaardstra

FWD has appointed Ryan Jonghoon Kim in a newly created role as group chief digital officer.

Kim (pictured) was previously managing director and regional head of digital for Greater China and North Asia at Standard Chartered, where he was responsible for the bank’s digital strategy and business transformation for the bank, spearheading innovation across the North Asia region.

Kim will lead FWD’s digital transformation both externally for customers and internally for its employees.

The role is based in Hong Kong and Kim will report to Rob Schimek, FWD’s managing director and group chief operating officer.

Schimek said: “His wealth of experience in digital roles within the financial services industry across Asia will seamlessly complement FWD’s vision of changing the way people feel about insurance. [Kim’s] leadership will be core in shaping our internal and external efforts to enhance our customer-led and digital-enabled experiences and offerings.”

Kim has nearly 20 years of experience working in digital strategy roles in financial services, including at global consultancy Accenture.

FWD has been focusing strongly on developing its digital capabilities as it seeks to further grow its business across the region.

The Hong Kong-headquartered insurer has a presence in Hong Kong, Indonesia, Japan, Macau, Malaysia, the Philippines, Singapore, Thailand and Vietnam. It is also in the process of setting up a joint venture in China.