Welcome to the InsuranceAsia News Country Awards for Excellence 2023

We are delighted to announce the winners of the inaugural InsuranceAsia News Country Awards for Excellence 2023 for Hong Kong.

The awards are designed to recognise excellence in the insurance industry and reward the accomplishments of market-leading companies and outstanding individuals, and commend their pioneering efforts, innovation, and service to the insurance community.

The competition was fierce in every category, with numerous strong candidates. Our editorial team faced the challenging task of selecting the winners, making some tough decisions along the way.

Congratulations to all the winners! Your achievements are truly deserving of this recognition.

We would also like to express our gratitude to all those who participated. We value your contributions and eagerly anticipate your continued involvement next year.

The InsuranceAsia News Team
Email: [email protected]
Phone: +852 3421 0015

The Winners


  • Best Life Insurer

    HSBC Life

  • Best Health Insurer

    Cigna Worldwide General

  • Best General Insurer

    QBE Insurance

  • Best Digital Insurer


  • Excellence in Digital Transformation


  • Outstanding CEO

    Chubb Life - Belinda Au

  • Outstanding Claims Management

    MSIG Insurance

  • Outstanding Customer Service

    FWD Group

  • Exceptional ESG Leader

    HSBC Life

  • Most Creative Marketing Campaign


  • Most Innovative Product or Service

    QBE Insurance

  • Most Impactful CSR Initiative


  • Most Impactful ESG Initiative

    Sun Life


The award winners will be decided by our editorial team based on the submissions received, combined with thorough research, market knowledge and analysis. For categories where no submissions were received, our editorial team will examine market data and developments, in addition to regulatory filings, to decide the winners.

Each submission will be measured against objective evaluation criteria relevant to each of the categories. The entries will be evaluated based on a five-point scale that will assess the submission on the basis of:

  • Business performance
  • Measurable achievements
  • Innovation
  • Market impact
  • Strategic significance

The submissions will also be cross-referenced with relevant rating reports, regulatory filings, financial data as well as IAN’s proprietary research.